Orders & Deliveries FAQ

Did you know?

We offer free 48-hour tracked UK delivery on all orders over £150! Order before 9pm for next-working-day dispatch.

We offer 30-day hassle-free returns so you can pick the pedal you want safe in the knowledge that if it's not for you, we'll take it back and refund your order.

You can pay in installments by selecting either Shop Pay In Installments or Klarna at the checkout. 

US tariffs

Previously, items valued at less than $800 could enter the USA without having to pay customs duties. Changes by the orange man mean that from Friday 29 August 2025, goods being imported to the USA, including goods valued at $800 or less, will no longer be exempt from import duties and taxes.

These changes affect goods entering the USA from any country in the world, including the UK.

The Royal Mail has created a new PDDP (Postal Delivery Duties Paid) service, which will calculate exact costs at the moment we book your shipping. While we are happy to absorb some of the costs, if the cost of the pre-paid duty is significantly more than what you have paid when placing your order, we will be in touch to request the balance is covered by you before we ship your order.

There is no way to build this into the checkout at the moment. But it's a better solution than simply cancelling all shipping to the US...so please bear with us; it's not our fault!