Orders & Deliveries FAQ

We use Royal Mail for all domestic deliveries and UPS for international deliveries.

We ship orders every Monday, Wednesday and Friday.

Please refer to our chart below for typical delivery times as quoted by Royal Mail and UPS.

When can I expect my delivery?

United Kingdom

1 Business Day Royal Mail Tracked 24 (£5.82*)

United Kingdom

2-3 Business Days Royal Mail Signed For 2nd Class (£4.20*)

Europe (Belgium, France, Germany, Republic of Ireland, Luxembourg, Netherlands)

Next Business Day UPS Express Saver (£17.49)

EU Countries (Belgium, France, Germany, Republic of Ireland, Luxembourg, Netherlands) 3 Business Days UPS Standard (£11.99)
Other EU Countries 1-2 Business Days UPS Express Saver (£20.49)
Other EU Countries 4 Business Days UPS Standard (£14.99)
Other European Countries (inc. Russia) 3-5 Business Days UPS Express Saver (£28.99)
Other European Countries (inc. Russia) 4-5 Business Days UPS Standard (£21.99)
United States 1-2 Business Days UPS Express Saver (£22.99)
United States 4-5 Business Days UPS Standard (£18.99)
Rest of World

3-5 Business Days UPS Express Saver (£51.99)

Rest of World 4-7 Business Days UPS Standard (£46.99)

 

Please note that some orders may take 1 or 2 business days to be processed before shipping during the busiest periods of the year.

* Based on shipping weight up to 1kg. Larger orders may cost more depending on total weight. This will be calculated at checkout.

Note that international deliveries via UPS have no upper weight ceiling (well they do, but it's 70kg!), so order as many pedals as you like and the shipping cost will remain as stated above.

I've ordered several items. Will they all come together?

For logistical reasons items may occasionally arrive in separate packages, although we endeavour to send your entire order together wherever possible. This has no bearing on how much postage you will pay.

What type of packaging do you use?

We use recyclable cardboard boxes and recyclable paper packing for all orders.We occasionally re-use bubble-wrap which has come from suppliers to extend its life for as long as possible.

We ensure that all pedals and accessories are well packed so that they arrive with our customers in perfect condition. 

Customs fees

You will be required to pay fees when your order arrives in your country if you live outside of the UK. These may include:

  • VAT at your country rate
  • Clearance fee
  • Customs/duty fee

Boost Guitar Pedals holds no responsibility for paying these fees; you, as the buyer, are responsible for any additional fees.